Live Performance Australia (LPA) is the peak body for Australia’s live performance industry. TIX is a member of LPA and adheres to the LPA Ticketing Code of Practice. TIX works directly with promoters and producers and directs you to authorised ticketing partners to ensure you are purchasing official tickets.
LPA has released a guide which has been developed to better educate consumers about where to buy authorised tickets and the risks of buying from the secondary market.
LPA has also released a video to better educate consumers on how to buy tickets safely online.
TIX and its associated websites operate in accordance with the national code of practice for ticketing which we adhere to as members of Live Performance Australia.
It's important to understand your rights under the Australian Consumer Law as well as individual state and territory laws to ensure you make an informed choice.